What is Lean CX? (Lean Customer Experience)

(2:55)

Lean Customer Development - Building Products Your Customers Will Buy

(1:40)

LEAN Customer Service

(1:31)

Are you adding value to the customer?

(4:33)

Introduction to Voice of the Customer (VOC) (Lean Six Sigma)

(5:11)

The Birth of Lean and Customer Development. 2 Minutes to See Why

(4:41)

Fun with Lean Six Sigma I Voice of Customer vs. Voice of Process

(1:57)

The #1 lean metric? Angry customers will tell you!

(2:36)

Lean Vs Agile Manufacturing

(39:1econd)

Client Series - Trade Partner Preparation Process

(5:35)

Jonathan Tierney: Does the Customer Care about Lean? (2 Second Lean Summit)

(25:46)

Customer Value - First Principle of Lean

(3:45)

The Lean Approach: Getting Out of the Building - Customer Thought Process

(2:41)

Capitalize on Lean Customer Value

(3:22)

What is lean?_ Lean Six Sigma Series

(3:59)

Talk: Customer Development / Problem Interviewing - Lean Startup Meetup Berlin

(22:28)

LEAN Customer Service - a new way !

(5:5)

Lean Manufacturing

(34:7)

Building a Lean Culture to Create Value for Customers

(29:42)

VOICE OF THE CUSTOMER (VOC) - Video #33 of 36. Lean Training System Module (Phase 6)

(23:23)