SDNC13 -Day1- The Service Design Imperative by Nick Leon

(30:37)

SDNC13 - Day1- From shifting Tin to Taming Transaction by Andy Jones

(21:5)

SDNC13 -Day1- The Danger of Big Data by Kerry Bodine

(21:45)

SDNC13 -Day1- Go Deep or Go Home by Joel Bailey

(19:51)

SDNC13 - Day1 - From Big Data to Big Business by Maria José Jorda Garcia

(21:9)

SDNC13 - Day 1 - The New Seriousness of Design by Lee Sankey

(20:6)

SDNC13 - Day 1 - Powering Up Out Performance by Nicola Piercy

(20:48)

SDNC13 -Day 1 - Design in Real Time by Lydia Howland

(22:20)

SDNC13 - Day 1 - Magic Mirrors to Wisdom Banks by Clive Grinyer

(38:31)

SDNC13 - Day 1 - Business Impact by Melvin Brand Flu

(24:49)

SDNC13 -Day 2- 5 Essential Ingredients For Transformational Service Design by Erik Roscam Abbing

(17:41)

SDNC13 -Day 2- Claro Partners by Aldo Jong

(31:43)

SDNC13 -Day2- Platform Design - Shaping the Organisations of the Future by Louise Downe

(32:12)