COPC Inc. - The Future of Customer Experience

(5:49)

COPC Inc. Webinar: Recruiting and Hiring Practices that Work

(37:44)

COPC Inc. Webinar: Best Practices for Work-At-Home Operations

(1:24)

COPC Inc. Webinar: Improving the Effectiveness of Chat

(57:13)

COPC Inc. Webinar Service Journey Thinking

(44:9)

COPC Inc. Webinar: WFM: The Glue for Successful (Work-At-Home) Operations

(45:57)

COPC Inc. Webinar: Quality Programs with High ROI – Part II

(45:57)

COPC Inc. Webinar: Quality Programs with High ROI – Part I

(50:2)

COPC Inc. Webinar: Driving Performance with the COPC CX Standard for VMOs

(57:50)

COPC Inc. The World's Best Customer Experience Consulting Firm

(2:2)

COPC Inc. Webinar: CUIKA: How Reliable is Your Data?

(58:58)

Ian Aitchison's interview on Talking Business with Alan Kohler

(11:46)

COPC Inc. Webinar: Lean Six Sigma for CX Operations

(57:31)

Team Leaders: The Driving Force Behind an Engaged and Motivated Contact Center Team Webinar

(54:36)

COPC Inc. The world's leading Customer Experience consulting firm.

(54)

COPC Inc. Webinar: The Importance of Knowledge Management in Contact Centers

(59:52)

COPC Inc. CX Customer Experience Services

(1:34)