Horst Schulze Speaking on Providing Exceptional Customer Service

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Why Excellence ALWAYS Wins | Horst Schulze (Co-founder of The Ritz-Carlton Hotel Company)

(1:27:21)

Horst Schulze: Co-Founder of The Ritz-Carlton Unlocks The Secrets to Legendary Customer Service

(54:12)

BEST SERVICE LESSONS with Hospitality Living-Legend Horst Schulze

(20:47)

Horst Schulze: How Do We Become The BEST in Service

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The Testimony of Horst Schulze

(15:45)

Ep. 20: Horst Schulze on Why Getting Customers Is NOT The Most Important | The Trusted Leader Show

(47:50)

Ritz Carleton CEO, Horst Schultz - Take it to the Bank

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Horst Schulze on Great Leadership Doesn't Sacrifice Purpose or Values - Washington Speakers Bureau

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What is the difference between managing versus leading? By Horst Schulze

(3:43)

How do you determine what customers value? By Horst Schulze

(2:19)

Horst Schulze on Excellence, Building a Great Organization, and Giving up the Right to Make Excuses

(58:8)

Horst Schulze - Horseshoe Bay, Texas - Excellence

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How do you deal with unhappy customers? By Horst Schulze

(4:5)

The Ugly Truth About Gandhi

(13:40)

Bloomberg Wealth: Barry Sternlicht

(24:7)

Isadore Sharp on the Future of Four Seasons: The Best is Yet to Come

(8:5)

Horst Schulze on Empowering Employees to be Their Very Best - Washington Speakers Bureau

(1:36)

Horst Schulze GLS 2015 Bank Story

(3:22)

Why Customer Service Matters: Q\u0026A with Horst Schulze - Craig Groeschel Leadership Podcast

(32:56)

Ritz-Carlton founder: 'Caring for the customer doesn't cost anything'

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