YourSite Explorer: Overview: MiContact Center Business

(2:8)

YourSite Explorer: Schedule Conditions: MiContact Center Business

(7:)

YourSite Explorer: Workflow Overview: MiContact Center Business

(3:17)

YourSite Explorer: Configuring Chat Queues: MiContact Center Business

(3:13)

YourSite Explorer: Creating a Basic Workflow: MiContact Center Business

(4:31)

YourSite Explorer: Menu Activity: MiContact Center Business

(5:51)

YourSite Explorer: Prompt Creation and Language Activity: MiContact Center Business

(8:33)

YourSite Explorer: Mail Server Configuration \u0026 Email Media Server Creation: MiContact Center Busines

(6:27)

YourSite Explorer: Agent Group Configuration: MiContact Center Business

(1:)

YourSite Explorer: Employee Configuration: MiContact Center Business

(1:32)

YourSite Explorer: Transfer Activity: MiContact Center Business

(3:37)

YourSite Explorer: Legacy Callbacks: MiContact Center Business

(5:50)

YourSite Explorer: IVR Management Plan: MiContact Center Business

(4:44)

YourSite Explorer: Mode of Operation: MiContact Center Business

(2:53)

YourSite Explorer: Schedule Configuration: MiContact Center Business

(1:24)

YourSite Explorer: HPIQ Callbacks: MiContact Center Business

(2:48)

YourSite Explorer: Email Queue: MiContact Center Business

(3:43)

YourSite Explorer: Workload: MiContact Center Business

(2:35)

YourSite Explorer: Email Agent and Agent Group: MiContact Center Business

(2:13)