Customer Success Manager career path, skills, and responsibilities

(4:50)

Top 5 Activities of a Great SaaS Customer Success Manager

(12:45)

Introduction Customer Success in the Sales Process

(51:27)

ClientSuccess Webinar Series: What SaaS Clients Really Want From Their CSMs in 2024

(40:57)

Customer Success Bootcamp: Customer Goals - How to Identify, Track and Achieve Them

(56:21)

ClientSuccess Customer Stories: How CSMs at Veracode use ClientSuccess as their everyday \

(2:26)

Client Success!!

(50)

How to Rally Your Company Around Customer Success and Revenue Retention

(31:35)

[Webinar] A New Era in Customer Success: CS 5.0 and Baton Live Demo

(55:40)

Customer Success at the Center: Cross-Functional Programs that Support CS as an Outcome

(52:56)

ClientSuccess - Engagement - All in One Place

(1:25)

Customer Success Bootcamp: Managing the Renewal Process from Start to Finish

(54:7)

Mock Interview for Customer Success Managers!

(21:16)

Customer Success Operating Model

(1:3:21)

Customer Success Webinar: Lessons Learned from Building 3 Customer Success Teams from Scratch

(58:55)

ClientSuccess Webinar - Customer Success Metrics that Matter

(47:15)