ClientSuccess Webinar: My First 90 Days as a CCO

(54:44)

ClientSuccess Webinar: NPS – The Metric Everyone Loves to Hate

(54:48)

ClientSuccess Webinar: Digital Customer Success is NOT Tech Touch

(49:1econd)

ClientSuccess: Baton Overview

(1:6)

ClientSuccess Webinar: Team #1 Leadership in Customer Success

(56:20)

ClientSuccess Webinar: Accelerating Time to First Value w/ Donna Weber

(54:)

ClientSuccess Webinar: Master Onboarding Efficiency: Brainstorm's Digital Playbook

(49:54)

The New Post-Sales Model: Growth Automation at Scale - Webinar with Magnify

(54:18)

How to Rally Your Company Around Customer Success and Revenue Retention

(31:35)

Customer Success Manager career path, skills, and responsibilities

(4:50)

Top 5 Activities of a Great SaaS Customer Success Manager

(12:45)

How to Rally Your Company Around Customer Success and Revenue Retention

(31:35)

Introduction Customer Success in the Sales Process

(51:27)

ClientSuccess Webinar - Customer Success Metrics that Matter

(47:15)

Customer Success Operating Model

(1:3:21)

Fire yourself: Lessons from the “godfather of customer success” | Leaders in Learning

(54:35)

The Data-driven CCO: Transforming customer insights into strategic actions

(50:24)

[Webinar] A New Era in Customer Success: CS 5.0 and Baton Live Demo

(55:40)

Customer Success Webinar: Lessons Learned from Building 3 Customer Success Teams from Scratch

(58:55)

Customer Success at the Center: Cross-Functional Programs that Support CS as an Outcome

(52:56)

Mock Interview for Customer Success Managers!

(21:16)

Day in the life of a Customer Success Manager

(3:45)

ClientSuccess Webinar: Team #1 Leadership in Customer Success

(56:20)

Top 5 Activities of a Great SaaS Customer Success Manager

(7:49)

Master AI in Customer Success: The 5 Pillars You Need Now

(32:6)